Shall We Play? Use of Gamification Techniques in Investment Services

The increased use of smartphones and social media has been fuelled by pandemic Covid-19 and successive lockdowns. Investment and brokerage firms jumped at this opportunity to develop trading apps that make the investment process look like playing a game ('gamification'). This article looks at the advantages and disadvantages of this 4.0 investment innovation for retail investors.

Good or Bad Robots? Responsible Robo-Advising

Fintech has changed the way financial services are produced and delivered.1 As the digital Finance Strategy for the EU put it: the future of finance is digital. digital finance has also helped people and businesses tackle the unprecedented challenges caused by the COVId-19 pandemic. We increasingly rely on digital and remote technologies. the role of regulation is to make sure that these technologies are used in a responsible way.2 Robo-advising is one of the innovations relating to Fintech. this article addresses central challenges and risks in robo-advising, and the regulatory means to tackle them. When these challenges are resolved, robo-advising can provide customers with an easy-to-use, cost-effective and flexible service. © 2022. All Rights Reserved.